Green Power Tech Store | 15-Years Extended Warranty and Annual Maintenance Program

WE PROTECT OUR CUSTOMER'S SOLAR ENERGY SYSTEMS AND HIGH-CAPACITY BACKUP SYSTEMS WITH OUR OWN 15-YEARS EXTENDED WARRANTY COVERAGE AND OUR ANNUAL MAINTENANCE PROGRAM
Includes:

15 Years Full Coverage from Date of Purchase
• 100% Parts and Labor Coverage 

15-Years Annual Maintenance Program 

It includes an annual technical visit to clean the solar panels, MC4 connectors, general system review and update the equipment software.

The Annual Maintenance Plan covers only Solar Energy Systems.

Excludes 
• Accidental Damage - Provocated by mistakes or intentionally by solar energy system owner, when change the adequate settings recommended by the manufacturer or our certified installers.

• Damage Caused by Events of Nature - Our Extended Warranty and/or that of the manufacturer does not respond or is responsible for damage caused by atmospheric phenomena such as hurricanes, tornadoes and lightning. Nor due to floods or earthquakes.

• We only offer the Extended Warranty and Annual Maintenance Program on Net Metering Interconnected solar energy systems.

• The Extended Warranty does not cover damage caused by surges from the LUMA electrical utility.

⚠️WARNING⚠️

The Extended Warranty does not cover damage caused by movements of any of the equipment components installed in their original place. Failure to heed this warning will completely invalidate the Extended Warranty and Annual Maintenance Program.

Important Requirement:

- All our systems, both Solar Energy and Back Ups, have the capacity for remote monitoring over the Internet. It is a requirement that our clients have Internet service in their homes or businesses. Through the Internet we can monitor and enter to your systems, see operation, solar production, export for net metering and even do remote programming if necessary to calibrate the operation of your equipment.

- Unfortunately, if the client does not have Internet service at the time of installing their equipment. We cannot offer our Extended Warranty and Annual Maintenance Program. In the case of not having Internet service, we can only offer the manufacturer's Basic Warranty, which will cover malfunctions due to manufacturing defects. Technical visits, collection and shipping of damaged equipment will also be the responsibility of the client.

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Warranty FAQ:

Is a GPTS Extended Warranty Program is just an extension of the existing manufacturer's warranty?
-No, actually it’s an upgrade to your existing manufacturer’s warranty. A GPTS Extended Warranty Program offers for 15-years benefits that aren't offered by 10 year manufacturers warranty like 100% Parts, Labor Coverage & Free Shipping.

What’s the difference between a Replacement Plan and Repair Plan?
-A Repair Plan is for free repair coverage for your equipment any time during the life of your warranty. If we can’t fix it, we’ll replace it!

In the Replacement Plan, Green Power Tech Store may replace the equipment with the same model or an equivalent in characteristics and specifications of the equipment to be replaced.

How am I covered?
For the Replacement Plan, your coverage provides for a one-time replacement of the covered equipment. For the Repair Plan, you are covered for a period of up to 15-years. Benefits include parts and labor for required repairs on your equipment.

Can I transfer the Protection Plan to a new owner?
Yeah! GPTS Extended Warranty and Maintenance Program is transferable between owners for a transfer fee of $500 USD. The benefits of our coverage will extend for the duration of the original coverage. The new owner of the equipment is required to pay the transfer fee to register the equipment in his or her name.

Is my equipment covered if it is stolen or vandalized?
Unfortunately the GPTS Extended Warranty does not cover lost or vandalized equipment.

Is there a deductible?
Zero dollar deductible for the Replacement Plans and the Repair Plans.

What happens if my product breaks?
You can contact directly to file a claim in two ways:
• Call to (787) 921-7204 | e-mail admin@greenpowertech.store 

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Benefits of owning a Green Power Tech Store | 15-Years Extended Warranty and Annual Maintenance Program

Peace of Mind
Owning a GPTS 15-Years Extended Warranty and Annual Maintenance Program virtually guarantees that you will get years of good use from your equipment through the duration of the plan and beyond.