CPS Extended Warranty Information
Extended Warranty Information
PROTECT YOUR PRODUCT WITH AN EXTENDED WARRANTY
• Full Coverage from Date of Purchase
• 100% Parts and Labor Coverage
• Includes Accidental Damage
• Includes Free Shipping
We’ve partnered with our friends over at Consumer Priority Service to offer extended warranties for most of our products! Simply add the extended warranty on the applicable item right next to where you would add the item to cart!
Is a CPS Warranty just an extension of the existing manufacturer’s warranty?
No, actually it’s an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren’t offered by manufacturers like accidental damage & free shipping.
What’s the difference between a Replacement Plan and Repair Plan?
A Replacement Plan is available for products under $150. If the product fails, you will be reimbursed for what you paid for the product minus shipping and tax.
A Repair Plan is for products over $150 and offers free repair coverage for your product any time during the life of your warranty. If we can’t fix it, we’ll replace it!
How am I covered?
For the Replacement Plan, your coverage provides for a one-time replacement of the covered product. For the Repair Plan, you are covered for a period of up to three years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.
When does my warranty coverage start?
Coverage begins on the 31st calendar day from when you purchased your product.
Can I transfer the Protection Plan to a new owner?
Yes! CPS Warranties are transferable between owners.
Is my product covered if it’s stolen or if I lose it?
Unfortunately the CPS Warranty does not cover lost or stolen products.
Is there a deductible?
Zero dollar deductible for the Replacement Plans and the Repair Plans.
What happens if my product breaks?
You can contact CPS directly to file a claim in three ways:
• Online at www.cpscentral.com and click the “File a Claim” button
• Via email at firstname.lastname@example.org
• Call in toll free at 800-905-0443
Benefits of owning a Consumer Priority Service Extended Warranty Plan
With CPS you can file a claim for repair or replacement 24 hours a day 7 days a week through our consumer network at www.cpscentral.com
In-Home parts and labor protection plans provide service for your products at your home or your workplace. Contact us Toll Free at 1-800-905-0443 so that we may arrange for a convenient service time for you.
Express On-Site Upgrade
With our Express On-Site Upgrade plan you can now upgrade any of our service plans to include door-to-door service. We’ll pickup your defective product from your home or workplace, repair or replace it, and return it to you.
Nearly all CPS plans are zero deductible. This means that ALL costs associated with Parts and Labor to repair your defective product are covered. Owning a CPS service plan means you’re FULLY COVERED.
Product Replacement Plan
Any product that plugs in or takes a battery qualifies for this program. If your product fails to operate properly under the terms of its written warranty, we will replace it, No Questions Asked!
No Lemon Guarantee
If our authorized service center determines your product to be beyond economical repair or they have unsuccessfully attempted to repair your product three times, we will replace your product.
Peace of Mind
Owning a CPS service plan virtually guarantees that you will get years of use from your product through the duration of the plan.